Question 1

Is Actio GDPR-compliant?

Accepted Answer

Yes. The architecture is designed around European data-protection law — not certified after the fact. EU data residency by default, documented data-processing agreements (Art. 28 GDPR) with every sub-processor, standard contractual clauses for any third-country transfer.

Question 2

Where is our data stored?

Accepted Answer

On EU-based servers by default. For institutions with stricter IT policies, we offer an on-premises option — full operation behind your firewall, no data leaves your infrastructure.

Question 3

Does Actio integrate with our existing HIS?

Accepted Answer

Yes, via standardised HL7 and FHIR interfaces. No core-software migration, no replacement of existing systems. Actio runs alongside your HIS and extends it agentically.

Question 4

What does Actio cost?

Accepted Answer

Per agent, billed monthly. Pricing on request. No annual contracts — you can cancel at the end of any month.

Question 5

How long does implementation take?

Accepted Answer

From briefing to live: typically 2–3 weeks for your first agent. For comparison: classical HIS projects take 6–18 months.

Question 6

Do Actio agents make medical decisions?

Accepted Answer

No. No agent makes a medical decision. Every output is presented to the responsible physician or administrator for approval — always. The agent documents, proposes, processes — humans decide.